Returns & Exchanges
At Chemical Guys, we want your style to be as bold as our brand, which is why we offer a 30-day window for returns on all unworn gear. If your fit isn't perfect, we are committed to making it right with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the original items, including all tags and original packaging, into a secure shipping box to ensure they remain in pristine condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing